Gene was awesome to work with. He pulled all the strings to get us taken care off. Great, they changed my oil, and they washed my truck. It looks more like they detailed it, which is very nice! Made me feel special, and my truck is nice and shiny! Sam was my service advisor, he did a great job communicating with me and letting me know up-front what to expect and what was happening while my truck was being worked on.
I'm glad that I've found a service department I can trust and rely on. Resolved my issue professionally when Hyatt in Myrtle Beach did not. Great Peoples, I purchased my vehicle from William Buick. I react with the sales peoples and other employees while my vehicle is shop for schedule maintenance.
William Buick GMC is a great place to purchase a new or used vehicle. Check the out for yourself.
Enjoy carowinds amusement park on the border of south & north carolina!
We bought a Buick Enclave after stopping to take a look at a used Volvo. The process was awesome from start to finish and we ended up with a brand new car with a much better deal! I would definitely return for my next car! Huge shoutout to Mac! He was extremely helpful throughout the whole process. Great personality, and fun to work with. Mike Merriweather was great as well.
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Go see Mac if you are interested in purchasing a vehicle! He was very nice and professional. My experience with some salesmen in the past would follow you around like a lost puppy and not give you any space to make a decision I like that!
I bought a Honda Pilot and the service from Mac was excellent! He even called a few days later to see how things were going. Thank you!
Pat Foy was awesome through the car buying process! He was there to answer all of my questions and get the best possible deal on my new car! Picking up was quick also, they had all the paperwork ready and was ready when I said I would be there. This is the 4th vehicle purchased from Williams and will continue to work with them!! Awesome experience from start to finish!!
We will definitely be back! Gene Simmons assisted us with the purchase.
He is very professional and knowledgeable at what he does. We recommend his services any time. My husband and I worked with Cameron in getting our new Yukon Denali!
He was awesome! If you are looking to purchase a new GMC product You will be so happy you did! Cameron did a good job! He made the process quick and easy for us. After talking with Dan, our wonderful car salesman, we found out that what we were looking for was showing up in the next few days, and thankfully still available. The Yukon ended up arriving a day earlier than expected and we were able to come by within the next couple of days to pick it up.
Tony in the finance department immediately worked with us to not only match, but beat the financing offer we had to make things easier. The whole day-of pick-up process took less than 2 hours… pretty quick in my opinion. Dan took the time to walk us through all of the features, and also took care of ordering additional GMC accessories, which we will pick up later this week. Overall we had a very positive and easy buying experience, thank you to everyone involved! Gene Simmons was outstanding helping us through the car buying process.
He was patient and knowledgeable with our concerns and the timing of the delivery … Also I want to thank Tony in the finance department for his above and beyond work to get all the paperwork correctly done and to answer all our contract questions. He also helped us with some Apple CarPlay questions to boot. Thanks Gene and Tony again for the great service. This was our second purchase Williams and Katherine made the sales process effortless and seamless. She is a pleasure to deal with. Tony made the closing process quick and smooth.
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Amazing service! Welp, I did it!
It was a painless process from start to finish. He was firm but so very kind. And don't you think the world needs nice humans right about now? Everyone I encountered throughout the process was kind. I have been searching for quite some time and been to MANY dealerships and left each one angry for the way I was treated or spoken to. When its time, I assure you I will be returning to Williams Buick just because of this experience.
Thank you from the bottom of my heart for helping my dream become a reality. Blessings to all of you! We needed to sell and buy a new car for our teenage son.
Gene Simons made it so easy! He guided us through the process and not once did we step in the dealership. We reached him on a Friday thinking about changing the car and by Saturday afternoon we had the new car an all paper done. Thank you for your help, your sincerity and professionalism.
Next purchase is yours! Dominic and Tony were very helpful, happy to help and made my car buying experience as stress free as possible. Dominic was willing to answer any questions I had and was patient throughout my entire experience. If you need a car, go see Dominic!
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Extremely attentive and professional. Amazing customer service experience.
Shout out to Malcolm, Mac and Kristen! We shopped for a Yukon AT4 just short of 5 months. Once contacting Williams they made us aware when what we wanted became available, our deal super easy and gave us everything we asked for. From finding the right vehicle for your needs to finding the perfect loan or lease terms for your budget, Williams Buick GMC is here for you. Even after you have driven away in your new vehicle, you can always count on us to take care of you with our certified service department and our lifetime warranty!
We have been a part of the Charlotte area for over eighty years, and we plan on being a part of our community for a long time to come. Ever since we first opened our doors back inWilliams Buick GMC has been a family-owned and operated business that puts its customers first. Providing drivers from Charlotte and beyond with high-quality vehicles has been a Williams family tradition for three generations now, and the fourth generation is already deeply involved in the family business.
When you pay us a visit, you will discover a dealership that prizes building relationships and serving the community. Our commitment to taking care of our customers is the secret behind our longevity and success. Not only have our satisfied customers allowed us to keep selling cars for over eighty years, but they have helped us to become the largest Buick and GMC dealership in the Carolinas. The high quality of customer service found at Williams Buick GMC has attracted buyers not only from across North Carolina but from across the entire Southeast.
We are proud every time we meet another customer who flew in from out of state to buy their next truck or SUV from us. Whether you are coming from right up the street in Charlotte or from hundreds of miles away, we promise to provide the best car-buying experience around. As the one volume Buick and GMC dealership in North and South Carolina, we can provide you with an unmatched inventory of new and used vehicles to choose from.
Whether you are looking for a professional-grade GMC truck or are in the market for a luxurious Buick SUV, we have the perfect model for you waiting here on our lot.
We even have a large selection of high-quality used vehicles from Buick, GMC, and other major manufacturers if you are looking for a more affordable option for your next car, truck, or SUV. When you pay our Charlotte dealership a visit, you will instantly feel at home in our modern showroom.